Politique de remboursement

Returns
You may request a return within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them. For hygiene reasons, opened cosmetics and skincare items cannot be returned unless they arrived damaged or defective.

To start a return, contact us at Support.blush@gmail.com with your order number and reason for return. We will provide instructions for sending your item back to:
Blush, 58 Coxmoor Close, Church Crookham, Fleet, GU52 6ET, United Kingdom

Refunds
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Original shipping costs are non-refundable unless the return is due to our error (damaged, defective, or incorrect item).

Exchanges
The fastest way to get a different item is to return the original and place a new order.

Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at Support.blush@gmail.com with a photo of the item, and we will make it right at no extra cost.

Questions
Reach us anytime at Support.blush@gmail.com.